Support

Write to hello@pawso.app. A real person answers, usually within one business day.

Manage or cancel your subscription

On your iPhone: Settings → your name → Subscriptions → Pawso, or from the app (Settings → Membership, which opens the same Apple page). Cancel at least 24 hours before a free trial or period ends and you won't be charged again; you keep access until the end of the period you paid for.

Restore purchases

New phone? Open Pawso → Settings → Restore purchases, signed in with the same Apple Account.

Refunds

Purchases are processed by Apple. Request a refund at reportaproblem.apple.com. In the EU and UK you can also withdraw from a purchase within 14 days under Apple's terms (see our Terms). If something goes wrong, write to us and we'll help.

Export or delete your data

Settings → Export gives you a CSV with everything, free. Settings → Delete all my data erases what the app keeps on your phone; deleting the app does the same.

Privacy requests

To access or delete the little data we hold about you (purchases, analytics, waitlist), write to us with the support ID shown in the app (Settings → Support) or the email you used for the waitlist. See our Privacy Policy.

Company

Pawso is made by Pediaca, LLC. See the Legal notice.